Customer support & training
Access on-demand learning, expert support and fast answers, so your team can stay productive and grow with Trimble Viewpoint.
Flexible training and support to keep you on track
Here when it matters most
Submit a case, start a chat or search how-to articles. Support is just a click away, 24/7.
Train your way, anytime
Get certified or upskill with live or self-paced training—when and where it works best for you.
Real help, real humans
Get fast answers and tailored advice from construction-savvy Trimble Viewpoint users and support teams.
Need help fast?
Log a case, browse the knowledge base or start a chat, our experts are ready to assist you across channels, so you’re never stuck.
Select your Viewpoint product below
Get instant access to on-boarding videos, tips & tricks, API documentation and other helpful customer resources.
Vista
Spectrum
ProContractor
Vista HR Management
HR Management for Spectrum
TC1 Analytics
Vista Field Management
Spectrum Service Tech
Trimble Pay
Vista Financial Controls
Traqspera Field
All product resources
Vista Field Service
Frequently asked questions
Find quick answers to common questions
Where can I find resources related to Trimble Account Services?
What types of training does Viewpoint Academy offer?
Viewpoint Academy offers live instructor-led sessions, on-demand courses and certification programs to help users master Trimble software at their own pace.
Is support included with my Viewpoint software?
Yes. All Trimble Viewpoint users receive ongoing support at no additional cost, no matter the product or plan.
Where are your North American offices located?
Portland Area Office
5665 Meadows Road, Suite 400, Lake Oswego, OR, 97035 | Main: 1-971-255-4800 | Fax: 1-971-255-4749
Seattle Office
2351 NE 98th Street, Seattle, WA 98115 | Main: 1-800-875-1400 | Fax: 1-206-367-9613
Can I access resources after business hours?
Absolutely. The Customer Portal is available 24/7 for case management, downloads, articles and more, whenever you need it.
How do I contact customer support?
Login to the Viewpoint Customer Portal to submit a case, start a live chat, search the knowledge base or call our team for assistance.
Do you offer team-based training?
Yes. We provide professional training options for your whole team, including subcontractors and collaborators, to streamline workflows.
Contact customer support
We are here to answer any questions about Trimble and to provide quality customer support. Please complete the form and a customer support representative will be in touch.
All North American Viewpoint products (except Spectrum): 1-971-255-4801
For all Spectrum products: 1-800-352-8939