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Trimble Feedback is an easy-to-use Web-based system that provides a communication channel between a utility and its customers and interest groups. The solution supports the complete feedback management process from sending observations of an environment or other concerns to the system as well as managing and publishing feedback data by the utility or authority responsible. With 24/7 availability, time-stamped submissions can be easily monitored, assigned to a person within the organization, and resolved while keeping the contributing party informed.
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