Benefits

• Set up your GeoManager account to match your organization
• Understand how to use GeoManager by role
• Significantly shorten the learning curve for users
• Learn how experts use GeoManager
• Fully utilize GeoManager for optimum fleet management
• Rapidly achieve the benefits of lower operational costs, increased fleet productivity and enhanced customer service
• Maximize your Return on Investment

Trimble MRM University training is designed to address real-world challenges faced by actual GeoManager users in the following user roles.

Dispatcher

• Job Function: Takes in customer requests and matches work orders to drivers.
• Primary concerns: Assignment of work to the right resources to meet customer expectations, such as meeting scheduled delivery times or service windows.

Driver

• Job Function: Drives to job sites and completes work orders, pickups or deliveries.
• Primary concerns: Meeting management's expectations for completion of work and meeting corporate quality standards.

Fleet Manager

• Job Function: Manages a group of vehicles.
• Primary concerns: Extending the life of vehicles, ensuring optimal use and managing fleet budgets.

IT Manager

• Job Function: Manages a company's information systems and integration strategy.
• Primary concerns: Ensuring the technology infrastructure meets the business' requirements.

Maintenance Manager

• Job Function: Oversees vehicle service garages and crews.
• Primary concern: Keeping vehicles healthy and on the road.

Management

• Job Function: Manages aspects of the business according to key performance indicators.
• Primary concerns: Improving productivity and customer satisfaction.

Safety Manager

• Job Function: Takes responsibility for risk management.
• Primary concerns: Fleet safety, corporate liability and regulatory compliance.

Supervisor

• Job Function: Manages a group of drivers.
• Primary concerns: Drivers' productivity and performance.

System Administrator

• Job Function: Manages technology system set up, change management and support.
• Primary concerns: Optimizing system configuration and maximizing end user adoption.

We offer learning paths with courses designed for each role. Roll over a course name to view a brief course description.

Driver	Dispatcher	Supervisor	Fleet Manager	Safety Manager	Administrator
Driver Messaging Basics	Dispatcher Basics	Supervisor Basics	Vehicle Maintenance	Safety Compliance	Essentials I
		Driver Hours of Service
	Dispatcher Two-Way Messaging and Forms	Driver Messaging Basics	Vehicle Diagnostics	Safety Manager Hours of Service	Essentials II
Driver Hours of Service		Safety Compliance	Fuel Use & Carbon Emissions	Driver Hours of Service	Setup I
	Exceptions	Exceptions	Exceptions	Exceptions	Setup II
	Reports	Reports	Reports	Reports	Setup III
	Map Navigation	Unauthorized Vehicle Use	Unauthorized Vehicle Use	Unauthorized Vehicle Use	Setup IV