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Support Notes

Support Notes detailing latest support issues.

Trimble Recon GPS System Setup(MGIS_SprtNote_ReconGPSSystem.pdf - 196 KB)This Support Note describes how to set up and use the Trimble Recon GPS system with GPS Pathfinder Controller software and Microsoft Streets & Trips/Microsoft AutoRoute 2004/2005 software.
Protecting Your Equipment Against Power Surges/Spikes(MGIS_SprtNote_Protecting_Your_Equipment_Against_Power_Surges.pdf - 919 KB)Power surges/spikes can damage electronic equipment. Trimble recommends that you use a high quality surge protector to protect all electronic equipment from damage by power surges/spikes. This is especially important in locations where power supplies can be unreliable or that are prone to electrical storms.
TerraSync: Installing Version 2.40 on a Device Running Microsoft Windows Mobile 2003 for Pocket PC(SprtNote_TerraSync_PPC2003.pdf - 157 KB)The TerraSync version 2.40 software shipped on CD may not install correctly on a device running Microsoft Windows Mobile 2003 for Pocket PC. On a device with internal secondary storage, such as a Trimble Recon handheld, the TerraSync documents folder is incorrectly installed to RAM.
Como proteger su equipo de picos y sobretension (Spanish)(Span_MGIS_SprtNote_Protecting_Your_Equipment_Against_Power_Surges.pdf - 250 KB)Los picos y la sobretension pueden danar el equipo electronico. Trimble recomienda que use un protector de sobretension de alta calidad para proteger todo el equipo electronico de este tipo de danos. Esto es especialmente importante en ubicaciones donde los suministros de alimentacion no sean muy confiables o en sitios propensos a tormentas electricas.
Trimble Recon Handheld: Touch Screen Not Responding to Screen Taps(MGIS_SprtNote_Recon_Screen_Protector.pdf - 117 KB)If you have applied a screen protector to the touch screen of a Trimble Recon handheld, the screen may be unresponsive and appear as if the handheld has locked up. This Support Note describes this issue.
Dispositivo de mano Trimble Recon: La pantalla táctil no responde a las presiones(SpanMGIS_SprtNote_Recon_Screen_Protector.pdf - 40 KB)Si ha colocado un protector en la pantalla táctil de un dispositivo de mano Trimble Recon, puede ocurrir que la pantalla no responda y de la impresión de que el dispositivo está bloqueado. En esta Nota de Soporte se describe este problema.
Trimble Recon GPS System: Entering Text(SprtNote_ReconGPS_EnteringText.pdf - 144 KB)This Support Note describes different methods of entering text on the Trimble Recon GPS system.
Trimble Recon GPS System: Hard and Soft Resets(SprtNote_ReconGPS_HardAndSoftResets.pdf - 188 KB)This document describes how hard and soft resets affect the Trimble Recon. GPS system. It also describes how to perform a soft reset and a hard reset.
Trimble Recon GPS System: Care and Maintenance(SprtNote_ReconGPS_Caring.pdf - 161 KB)This document describes the proper care and maintenance of the Trimble Recon. GPS system. The Trimble Recon GPS system includes the Trimble Recon handheld and the GPS Pathfinder Pocket receiver.
Trimble Recon GPS System:Using the Socket Bluetooth CompactFlash Card(SprtNote_ReconGPS_SocketBTCF.PDF - 239 KB)The Socket Communications Bluetooth CompactFlash card is an adapter that fits into one of the CompactFlash slots on the Trimble Recon handheld. It enables wireless communications between the Trimble Recon handheld and a variety of other Bluetooth-enabled devices.This document explains how to use the Socket Bluetooth CompactFlash card on the Trimble Recon handheld.
Trimble Recon GPS System: Creating a System Report and Extracting Raw Data Files from TerraSync(SprtNote_ReconGPS_SystemReport.pdf - 144 KB)If you have problems with your Trimble Recon. GPS system or the TerraSync. software, your local Trimble representative may ask you to send a system report or raw TerraSync data files to help with troubleshooting. This Support Note describes how to generate and send a TerraSync system report, and how to identify and send raw TerraSync data files.
Trimble Recon GPS System: Connecting to the Internet(SprtNote_ReconGPS_Internet.pdf - 193 KB)This Support Note describes how to use an external serial modem to connect a Trimble Recon. GPS system to the Internet.
Trimble Recon GPS System: Connecting Using ActiveSync(SprtNote_ReconGPS_ActiveSyncConnection.pdf - 277 KB)This Support Note explains how to use the Microsoft ActiveSync technology to set up a serial or USB connection between your office computer and a Trimble Recon. GPS system. You can use an ActiveSync connection to transfer files between the two computers.
Trimble Recon GPS System: Memory Architecture(SprtNote_ReconGPS_MemoryArchitecture.pdf - 166 KB)This Support Note describes the memory architecture of the Trimble Recon. GPS system.
Trimble Recon GPS System: Replacing the PowerBoot Module(SprtNote_ReconGPSSystem_ReplacingPowerBoot.pdf - 231 KB)This Support Note describes how to replace the PowerBoot. module for the Trimble Recon. GPS system. The PowerBoot module contains the rechargeable Ni-MH battery for the Trimble Recon GPS system. It also includes the serial (COM) port, USB port, and external AC power port.