Support Notes detailing latest support issues.
Mapping and GIS Product Compatibility List(ProdCompMatrix_17April2013.pdf - 3830 KB)This document outlines the compatibility between Trimble field devices, versions of Trimble field software, versions of the GPS Pathfinder Office software and Microsoft Windows operating systems.
GPS Pathfinder Office Software: Truncated Links to Feature Attributes(MGIS_SprtNote_GPSPathfinderOffice_TruncatedFileNames.pdf - 170 KB)When you collect data in the Trimble TerraSync software, you can link files (for example, digital photos) to a feature attribute. When you download a rover file into the GPS Pathfinder Office software, any linked files are also downloaded onto the computer into the data directory for the current project. If the project path name is longer than 100 characters, the link to the file may be truncated when it is written into the rover file (SSF file). This can cause the link between the feature attribute and the file to be lost.
This issue is most likely to happen when you use TrimPix technology or a Trimble Nomad handheld with built-in digital camera. However, it can occur when linking files to feature attributes in the TerraSync software.
This support note explains the issue and how to avoid it.
TrimPix Technology: Installation Error(MGIS_SprtNote_TrimPixInstallError.pdf - 145 KB)If you do not have the Microsoft® Installer application, version 3.1, on your computer, you may see an error message when you try to install Trimble® TrimPix™ technology. This Support Note describes the problem and how to resolve it.
TrimPix Technology: Using with Additional Memory(MGIS_SprtNote_TrimPixStorageCard.pdf - 139 KB)If you are using Trimble TrimPix technology on a GeoExplorer 2005 series, Trimble Recon or Trimble Ranger handheld, the high resolution digital photographs can use large amounts of the flash memory space on the device. To increase storage, you can use an additional memory card.
This support note describes how best to use the card so that you can make the most of TrimPix technology by adding high quality digital images into your GIS.