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Communication Issues

Mapping and GIS Product Compatibility List(ProdCompMatrix_17April2013.pdf - 3830 KB)This document outlines the compatibility between Trimble field devices, versions of Trimble field software, versions of the GPS Pathfinder Office software and Microsoft Windows operating systems.
OmniSTAR Satellite Frequencies: Europe, Africa, Middle East, and India(MGIS_SprtNote_Omnistar-EMEA_and_I_6784.pdf - 46 KB)The following recent and ongoing changes by OmniSTAR apply to satellite frequencies for use in Europe, Africa, the Middle East, and India. This Support Note provides updated information on the recommended satellites to use.
OmniSTAR (New Zealand) Satellite: Change in Satellite and Frequency(MGIS_SprtNote_Omnistar_OCSAT_New_Zealand.pdf - 172 KB)OmniSTAR has changed the Pacific region OmniSTAR service for New Zealand to a new satellite and frequency of 1535.185 MHz, named OCSAT. This change is necessary immediately for users who are presently operating on the PORH-Sat frequency. If you use a Trimble receiver in New Zealand that is able to track OmniSTAR satellites, you must update the data collection software to track the new frequency.
OmniSTAR Satellite Frequencies in Europe, Africa & Middle East(MGIS_SprtNote_Omnistar_EMEA.pdf - 185 KB)This Support Note provides updated information regarding the OmniSTAR satellite frequencies for use in Europe, Africa and the Middle East from the information described in the Support Note issued on 2 October 2008 titled OmniSTAR AOREH (Europe, Africa & Middle East) Satellite: Change in Frequency.
OmniSTAR MSV North America (Eastern, Central, and Western USA) Satellite: New Frequencies(MGIS_SprtNote_OmniStar_MSV.pdf - 187 KB)OmniSTAR is changing the frequency for the North American satellite, MSV (Western, Central, and Eastern USA), on which it broadcasts corrections. If you use a Trimble receiver in North America that is able to track OmniSTAR satellites, you must update the data collection software to track the new frequencies. OmniSTAR is currently broadcasting corrections on both old and new frequencies. This dual-broadcast will continue through until 20 June 2008 for Eastern and Western, and until 20 August 2008 for Central. Users may change the frequencies they track at any time before that date, but Trimble advises that you do it as soon as possible.
OmniSTAR (Australia and New Zealand): Change in Satellite and Frequency(MGIS_SprtNote_Omnistar_Optus.pdf - 149 KB)OmniSTAR is changing the satellite and the frequency on which it broadcasts corrections for Australia and New Zealand. If you use an OmniSTAR-capable receiver in Australia or New Zealand, you must update the data collection software to track the new satellite and frequency. This Support Note describes how to do this.
OmniSTAR AMSC (Western, Central, and Eastern USA) Satellite: New Frequencies(MGIS_SprtNote_Omnistar_AMSC.pdf - 170 KB)OmniSTAR is changing the frequency for the North American satellite, AMSC (Western, Central, and Eastern USA), on which it broadcasts corrections. If you use an OmniSTAR-capable receiver in North America, you must update the data collection software to track the new frequencies. This Support Note provides details on how to do this.
OmniSTAR AF-SAT (Central + South Africa) Satellite: New Frequency and Data Rate(SprtNote_MGIS_Omnistar_AFSAT.pdf - 164 KB)OmniSTAR is changing the frequency and baud rate for the African satellite, AF-SAT (Central + South Africa), on which it broadcasts corrections. If you use an OmniSTAR-capable receiver in Africa, south of the Sahara, you must update the data collection software to track the new frequency.
Using a Digital Camera with ASPEN and Asset Surveyor Software(aspen_digital.pdf - 12 KB)This TIP tells how to use a digital camera and download images with ASPEN and Asset Surveyor software
GPS receiver does not appear to lock on to OmniSTAR?s Central & South Africa satellite(SprtNote_AssSurv_OmniSTARAfrica.pdf - 163 KB)If you use the TSC1? Asset Surveyor® software to configure the new OmniSTAR African frequency as a real-time correction source, the receiver may appear unable to lock on to or track the frequency.
Resolving Communication Errors between the GPS Receiver and Field Software(SprtNote_ProXR-XRS_Communications.pdf - 28 KB)To ensure your GPS Pathfinder® Pro XR or Pro XRS receiver communicates correctly with your data collection or data maintenance software, you must use a version of the field software that is compatible with the GPS receiver's embedded software version. This Support Note outlines compatibilities between field software versions and the different embedded software versions of the Pro XR and Pro XRS receivers.
What to Do if You Get a Communications Error Message on Your TDC2 Data Logger(tdc2comm.pdf - 10 KB)Sometimes the comm ports on your TDC2 data logger may get confused due to multiple inputs such as inputs from external sensors. If this happens, a communications error message will be displayed. This message may interfere with the TDC2's normal communication functions. This TIP includes instructions for recovering from this problem.
What to Do if You Get an Error Message on Your GPS Pathfinder Pro XL Datalogger(nogpsdet.pdf - 23 KB)Three types of error messages can occur on your GPS Pathfinder Pro XL? data logger (MC-V, TDC1, or TDC2): (1) No GPS detected - Check cabling, batteries, etc., (2) Communications error, and (3) Too few SVs - check antenna/cable. This TIP includes instructions for troubleshooting each of these error messages to determine the specific problem that caused the message, and solutions for each problem.