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Support Notes

Support Notes detailing latest support issues.

Cannot configure the GPS receiver to use OmniSTAR's Central & South Africa satellite(SprtNote_PFController_OmniSTARAfrica.pdf - 150 KB)If your list of satellite DGPS frequencies is not up to date, the GPS Pathfinder® Controller software does not correctly configure a GPS Pathfinder Power or Pro XRS receiver to use differential corrections from the new OmniSTAR Central & South Africa satellite.
OmniSTAR Satellite Frequencies: Europe, Africa, Middle East, and India(MGIS_SprtNote_Omnistar-EMEA_and_I_6784.pdf - 46 KB)The following recent and ongoing changes by OmniSTAR apply to satellite frequencies for use in Europe, Africa, the Middle East, and India. This Support Note provides updated information on the recommended satellites to use.
OmniSTAR (New Zealand) Satellite: Change in Satellite and Frequency(MGIS_SprtNote_Omnistar_OCSAT_New_Zealand.pdf - 172 KB)OmniSTAR has changed the Pacific region OmniSTAR service for New Zealand to a new satellite and frequency of 1535.185 MHz, named OCSAT. This change is necessary immediately for users who are presently operating on the PORH-Sat frequency. If you use a Trimble receiver in New Zealand that is able to track OmniSTAR satellites, you must update the data collection software to track the new frequency.
OmniSTAR Satellite Frequencies in Europe, Africa & Middle East(MGIS_SprtNote_Omnistar_EMEA.pdf - 185 KB)This Support Note provides updated information regarding the OmniSTAR satellite frequencies for use in Europe, Africa and the Middle East from the information described in the Support Note issued on 2 October 2008 titled OmniSTAR AOREH (Europe, Africa & Middle East) Satellite: Change in Frequency.
OmniSTAR MSV North America (Eastern, Central, and Western USA) Satellite: New Frequencies(MGIS_SprtNote_OmniStar_MSV.pdf - 187 KB)OmniSTAR is changing the frequency for the North American satellite, MSV (Western, Central, and Eastern USA), on which it broadcasts corrections. If you use a Trimble receiver in North America that is able to track OmniSTAR satellites, you must update the data collection software to track the new frequencies. OmniSTAR is currently broadcasting corrections on both old and new frequencies. This dual-broadcast will continue through until 20 June 2008 for Eastern and Western, and until 20 August 2008 for Central. Users may change the frequencies they track at any time before that date, but Trimble advises that you do it as soon as possible.
OmniSTAR (Australia and New Zealand): Change in Satellite and Frequency(MGIS_SprtNote_Omnistar_Optus.pdf - 149 KB)OmniSTAR is changing the satellite and the frequency on which it broadcasts corrections for Australia and New Zealand. If you use an OmniSTAR-capable receiver in Australia or New Zealand, you must update the data collection software to track the new satellite and frequency. This Support Note describes how to do this.
GeoExplorer CE - NMEA Output(SprtNote-GeoCE_NMEAOutput.pdf - 260 KB)This document describes how to configure the GeoExplorer® CE handheld devices to output NMEA information to external devices via the serial port (COM1) using different software configurations.
Resolving Communication Errors between the GPS Receiver and Field Software(SprtNote_ProXR-XRS_Communications.pdf - 28 KB)To ensure your GPS Pathfinder® Pro XR or Pro XRS receiver communicates correctly with your data collection or data maintenance software, you must use a version of the field software that is compatible with the GPS receiver's embedded software version. This Support Note outlines compatibilities between field software versions and the different embedded software versions of the Pro XR and Pro XRS receivers.
Configuring NMEA Output Using GPS Pathfinder Controller Version 1.30(TechNote_PFController_NMEAout.pdf - 27 KB)When correctly configured by controlling software, GPS Pathfinder receivers are capable of outputting NMEA data. This Support Note describes how to use version 1.30 of the GPS Pathfinder Controller software to configure a GPS Pathfinder receiver to output NMEA data to a third-party application.