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Support Notes Support Notes detailing latest support issues. Mapping and GIS Product Compatibility List(MGIS_SprtNote_Product_Compatibility.pdf - 340 KB)This document outlines the compatibility between Trimble field devices, versions of Trimble field software, versions of the GPS Pathfinder Office software and Microsoft Windows operating systems.
GPS Pathfinder ProXRT Receiver: Avoiding Position Jumps in Difficult Environments When Collecting Data with TerraSync, GPScorrect, or an Application Developed Using the GPS Pathfinder Tools SDK(MGIS_SprtNote_ProXRT_Position_Jumps.pdf - 129 KB)When collecting data using the GPS Pathfinder ProXRT receiver with the TerraSync software, the Trimble GPScorrect extension for ESRI ArcPad software, or an application developed using the GPS Pathfinder Tools software development kit (SDK) application, you may observe some large position jumps when collecting data in difficult environments. This support note explains how to avoid this issue.
Receptor GPS Pathfinder ProXRT: Como evitar saltos de posicion en entornos dificiles al capturar datos con el software TerraSync, GPScorrect, o una aplicacion desarrollada utilizando GPS Pathfinder Tools SDK(Span_MGIS_SprtNote_ProXRT_Position_Jumps.pdf - 50 KB)Al capturar datos utilizando el receptor GPS Pathfinder ProXRT con el software TerraSync, la extension Trimble GPScorrect para el software ESRI ArcPad, o una aplicacion desarrollada utilizando la aplicacion de kit de desarrollo del software GPS Pathfinder Tools (SDK), pueden observarse saltos de posicion importantes al capturar datos en entornos dificiles. En esta Nota de Soporte se explica como evitar este problema.
Protecting Your Equipment Against Power Surges/Spikes(MGIS_SprtNote_Protecting_Your_Equipment_Against_Power_Surges.pdf - 919 KB)Power surges/spikes can damage electronic equipment. Trimble recommends that you use a high quality surge protector to protect all electronic equipment from damage by power surges/spikes. This is especially important in locations where power supplies can be unreliable or that are prone to electrical storms.
Como proteger su equipo de picos y sobretension (Spanish)(Span_MGIS_SprtNote_Protecting_Your_Equipment_Against_Power_Surges.pdf - 250 KB)Los picos y la sobretension pueden danar el equipo electronico. Trimble recomienda que use un protector de sobretension de alta calidad para proteger todo el equipo electronico de este tipo de danos. Esto es especialmente importante en ubicaciones donde los suministros de alimentacion no sean muy confiables o en sitios propensos a tormentas electricas.
OmniSTAR (Europe & Africa) Satellite: Change in Satellite and Frequency(SprtNote_OmnistarChange_EuropeAfrica_0909.pdf - 178 KB)OmniSTAR is changing the OmniSTAR service for Europe and Africa to the new EUSAT satellite, broadcasting on a frequency of 1537.440 MHz. This change will affect users who presently use the AFSAT satellite OmniSTAR service, and is effective from 30 September 2009. The AFSAT signal will continue to operate until 30 November 2009.
If you use a Trimble receiver in Europe or Africa that is able to track OmniSTAR satellites, you must update the data collection software to track the new frequency.
OmniSTAR Satellite Frequencies: Europe, Africa, Middle East, and India(MGIS_SprtNote_Omnistar-EMEA_and_I_6784.pdf - 46 KB)The following recent and ongoing changes by OmniSTAR apply to satellite frequencies for use in Europe, Africa, the Middle East, and India. This Support Note provides updated information on the recommended satellites to use.
OmniSTAR (New Zealand) Satellite: Change in Satellite and Frequency(MGIS_SprtNote_Omnistar_OCSAT_New_Zealand.pdf - 172 KB)OmniSTAR has changed the Pacific region OmniSTAR service for New Zealand to a new satellite and frequency of 1535.185 MHz, named OCSAT. This change is necessary immediately for users who are presently operating on the PORH-Sat frequency.
If you use a Trimble receiver in New Zealand that is able to track OmniSTAR satellites, you must update the data collection software to track the new frequency.
OmniSTAR Satellite Frequencies in Europe, Africa & Middle East(MGIS_SprtNote_Omnistar_EMEA.pdf - 185 KB)This Support Note provides updated information regarding the OmniSTAR satellite frequencies for use in Europe, Africa and the Middle East from the information described in the Support Note issued on 2 October 2008 titled OmniSTAR AOREH (Europe, Africa & Middle East) Satellite: Change in Frequency.
OmniSTAR MSV North America (Eastern, Central, and Western USA) Satellite: New Frequencies(MGIS_SprtNote_OmniStar_MSV.pdf - 187 KB)OmniSTAR is changing the frequency for the North American satellite, MSV (Western, Central, and Eastern USA), on which it broadcasts corrections. If you use a Trimble receiver in North America that is able to track OmniSTAR satellites, you must update the data collection software to track the new frequencies. OmniSTAR is currently broadcasting corrections on both old and new frequencies. This dual-broadcast will continue through until 20 June 2008 for Eastern and Western, and until 20 August 2008 for Central. Users may change the frequencies they track at any time before that date, but Trimble advises that you do it as soon as possible.
GPS Pathfinder ProXRT Receiver: Unable to Connect to Receiver Using Cabled Connection(MGIS_SprtNote_ProXRT_BaudRate.pdf - 108 KB)The serial port baud rate for the Trimble GPS Pathfinder ProXRT receiver may change without warning, preventing applications from connecting to the receiver using a cabled connection. This document describes how to configure the serial port baud rate using the front panel of the receiver.
GPS Pathfinder ProXRT Receiver: Resetting(MGIS_SprtNote_ProXRT_Resetting.pdf - 113 KB)This document describes the various reset options on the Trimble GPS Pathfinder ProXRT receiver and how to perform each type of reset.
GPS Pathfinder ProXRT Receiver: Bluetooth Connection(MGIS_SprtFAQ_ProXRT_BluetoothConnection.pdf - 93 KB)This document describes when to use a Bluetooth connection and when to use a cabled connection between a field computer and a Trimble GPS Pathfinder ProXRT receiver.
GPS Pathfinder ProXRT Receiver: Configuring NMEA Output(MGIS_SprtNote_ProXRT_NMEA_Configuration_0809.pdf - 372 KB)This document describes the procedure for configuring NMEA 0183 output from a Trimble GPS Pathfinder ProXRT receiver.
GPS Pathfinder ProXRT Receiver: Using GLONASS(MGIS-SprtNote_ProXRT_UsingGLONASS.pdf - 209 KB)This Support Note describes how to use GLONASS measurements for autonomous and real-time data collection with a Trimble GPS Pathfinder ProXRT receiver. While GLONASS postprocessing is not supported, this support note describes what happens when you postprocess files containing GLONASS measurements.
GPS Pathfinder ProXRT Receiver: Using OmniSTAR Real-Time Corrections(MGIS-SprtNote_OmniStarServicesUse.pdf - 208 KB)This Support Note describes the services available from OmniSTAR, how to configure the field software for use, and how to determine your current accuracy levels.
GPS Pathfinder ProXRT Receiver: Real-Time H-Star Accuracy(MGIS-SprtNote_Real-Time_H-StarAccuracy.pdf - 136 KB)With a Trimble GPS Pathfinder ProXRT receiver, you can collect positions using real-time H-Starâ„¢ technology to achieve decimeter (10 cm) to subfoot (30 cm) accuracy. This Support Note describes the data collection and real-time protocol requirements to achieve this accuracy.
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