Technology
TechnologyTrimble MRM technology delivers the high-performance, reliability and effective data security that companies with mobile fleets need. OverviewThrough state-of-the-art technology management practices and strong, industry-leading infrastructure partners, Trimble MRM delivers the performance, reliability and security that companies with mobile workers require. Our architects have designed world-class infrastructures, hosting facilities, advanced security technologies and leading application integration platforms. By delivering powerful enterprise solutions as web services (via Service Oriented Architecture), Trimble MRM technology provides the power and mission-critical availability needed to manage mobile resources efficiently and cost-effectively. LocationSmart PlatformThe LocationSmartSM platform seamlessly integrates a number of complex technologies—including wireless communications, Global Positioning System (GPS), hosted software applications, transaction processing and the Internet—to provide user-friendly, cost-effective, solutions for managing the movement and flow of company employees, goods, services, vehicles and transactions. This platform is the foundation for Trimble MRM Fleet Productivity & Management product lines GeoManager and Pathway. InfrastructureThe Trimble MRM LocationSmart application processing centers provide critical linkage, data processing and database management between wireless data networks, mobile clients and your corporate networks. Our infrastructure leverages dual data center server facilities across the United States to ensure secure, uninterrupted service 24 hours a day, every day of the year. SecurityEffective security is a full-time job. Our security team works around the clock to protect your data. We employ state-of-the art technology, management practices and physical security to keep your data safe from loss, misuse or unauthorized alteration. The focus of our security efforts are to ensure there are no unsecured “back doors” into the application. You can improve the security of your account further by creating a password that is not easily accessed, guessed or reproduced by unauthorized system users. The Trimble MRM security infrastructure employs a series of gateways that authenticates users attempting to enter the system and monitors all user activities and whereabouts while within the system. In addition, the GSM/GPRS protocol employed by wireless networks includes over-the-air encryption/decryption to protect data while in transit. Wireless carriers—in addition to other third party vendors—may provide an added layer of encryption and authentication, as well as wireless data compression for enhanced speed and security. Data BackupRegular backups of your data are an important part of our standard service. In addition to daily backups, we conduct full, system-wide backups every week and store the data in a separate, fire-safe facility. We also perform frequent hardware and software upgrades, providing you with the highest possible levels of availability, performance and disaster recovery. Data StorageTrimble MRM provides safe and confidential data storage behind a secure firewall. Data backup is completed daily, with a weekly full-system backup stored in a separate, fire-safe facility. Secure connections keep your data and passwords completely confidential. Trimble MRM is equipped with high-speed processors, extensive memory capabilities and redundant power supplies to provide high levels of availability, performance and disaster-recovery. As part of our standard service, your data is stored for 14 days. For organizations that wish to retain data on Trimble MRM servers for a longer period of time, we offer an extended data storage option. Growing Patent PortfolioWith a strong and growing international patent portfolio, Trimble MRM is strategically positioned as a technology leader in Mobile Resource Management (MRM) solutions. Trimble MRM Internet services patents comprehensively cover location-relevant wireless services for businesses and consumers. The Trimble MRM open standards architecture encourages our partners to develop complementary and easily integrated solutions that enhance MRM, extending the reach and effectiveness of our patented technology. Patented technology includes:
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