Work Management

Benefits

  • Transforms data from the field into reliable business intelligence
  • Maximizes the productivity of your mobile workforce to complete more jobs per day
  • Empowers you to deliver customer service excellence through responsiveness and informed decision making
  • Increases the profitability of service delivery by reducing the costs of travel, fuel, overtime, and SLA penalties
  • Creates an accountable organization by easily identifying problem areas
  • Offers quick deployment through simple set up and cloud based hosting
  • Enables a paperless office with real-time work planning and dispatch

 

Get More Information

 

  • Overview

  • Features

  • Performance Insight

  • Performance Optimize

Transform Your Field Service Operations

Trimble Work Management is a cloud-based solution that transforms the productivity of your mobile workforce through intelligent scheduling tools and state-of-the-art performance analytics.

Based on real-time location and job data, Work Management offers easily digestible consoles and reports containing performance metrics that show where you can improve your field service operations. It also offers  scheduling tools that optimize in-day and planned work to provide you the agility you need to respond to  ever-changing field service demands. Work Management ensures that the promise of field service excellence is delivered and not de-railed by the unpredictable events of your work day.

 

Integrated with Fleet Management capabilities, Work Management delivers the services that make it easy for you to route, schedule and dispatch work to maximize the mobile workday and increase productivity.

 

See how Work Management helped increase efficiency for Pacific Telemanagement Services.

 

Watch this video about how to achieve your perfect workday, featuring Aubrey Fox, Work Management Product Manager. You can also watch these demonstration videos about Performance Analytics and Scheduling and Optimization

For more information about how Trimble Field Service Management solutions can improve your mobile workers productivity, safety and customer service, request a demo, send an email or contact our global sales representatives.

  • Performance Management Analytics uses GPS data, creating key performance figures to accurately measure service delivery
  • Executive and Team Consoles show in-depth metrics at every level to compare and contrast performance and see trends over time
  • The Scheduler optimizes resources and routes and gives real-time visibility of your work plan
  • In-day Exception Management warns of tasks at risk of being missed and highlights scheduling issues
  • Intelligent Advisor recommends the most suitable worker for a task, minimizing overtime, travel and missed commitments
  • Self-Learning Tool quickly learns workers’ geographic and skill preferences for improved task assignment
For more information about how Trimble Field Service Management solutions can improve your mobile workers productivity, safety and customer service, request a demo, send an email or contact our global sales representatives.

Performance Insight offers Performance Management Analytics, a range of consoles and reports that show vital service delivery metrics including quality of service, efficiency and utilization, delivering the in-depth analysis to  easily identify key trends and pinpoint areas for improvement.

This package provides key information for different levels of an organization. From an entire business view down to
an individual employee, Performance Management Analytics uses exact GPS location data to derive accurate information that provides visibility at a granular level about activities in the field.

From understanding how often commitments are met to how your workers are spending their time, Performance Management Analytics also provides simple graphs showing comparisons and trends that allow you to instantly understand how your business is performing.

To see a quick video demonstration of how Performance Management Analytics, watch this short video.

For more information about how Trimble Field Service Management solutions can improve your mobile workers productivity, safety and customer service, request a demo, send an email or contact our global sales representatives.

Performance Optimize offers Performance Management Analytics coupled with Scheduling and Optimization, a range of
dynamic tools to plan, monitor and manage the execution of the workday in real-time, maximizing the utilization of the mobile workforce.

This package offers the ability to manage your in-day work, minimizing missed appointments and completing as many jobs as possible. In under a minute, create your perfect day’s schedule, then use the dynamic tools which allow you to stay on top of issues as the day unfolds. The Intelligent Advisor tool shows the impact, in terms of affected commitments, travel and overtime, of giving a task to a particular mobile worker, before you assign it.

By optimizing routes and resources and even providing tools that learn preferences as you make decisions, Scheduling and Optimization ensures ultimate productivity each and every day.

 

For more information about how Trimble Field Service Management solutions can improve your mobile workers productivity, safety and customer service, request a demo, send an email or contact our global sales representatives.