Perform More Service Calls per Day and Improve Customer Satisfaction
Great customer service is a requirement for field service companies, which includes businesses like plumbing, HVAC, electrical contractors, pest control services and landscapers. Customers want short appointment windows with reliable technicians who can get their job done right the first time. With rising fuel and labor expenses, providing great customer service can be difficult if it is not properly managed.
Trimble Field Service Management solutions provide field service companies with GPS fleet management, automated scheduling and dispatch, and various asset management resources. Using our solutions, field service companies can optimize scheduling and management of their technicians to provide excellent service while simultaneously improving productivity and reducing costs.
To learn about how our solutions have helped other field service companies, read our customer case studies.
To learn more about Fleet Management hear what Joyce Tam, Director of Product Marketing, has to say in this short video.
Watch this video of Charles Morriston, product manager of Driver Safety, and find out why driver safety should be important to your organization.
Listen to Aubrey Fox discuss the changes in field service delivery and how Work Management can help your company.
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Trimble GeoManager Fleet Management helps fleet managers make intelligent decisions using real-time fleet status information.
Trimble GeoManager Work Management provides dispatchers and managers visibility into work schedules and mobile worker activities.
Protect your drivers and reduce the risk to your business by using safety alerts and scorecards when your drivers are in the field.
For more information about how Trimble Field Service Management solutions can improve your mobile workers productivity, safety and customer service, request a demo, send an email or contact our global sales representatives.