ArcPad® Support

ESRI offers the following free online support resources for ArcPad products:

  • A knowledgebase of known problems, how-to documents, technical documents, common error messages, and frequently asked questions
  • Downloads, including software patches, samples, scripts, and utilities
  • A user discussion forum
To access these resources, go to the ESRI Support Center at support.esri.com. Alternatively, you can access support resources by product:

Buy Support

If ESRI's Online Support does not answer your question, the following options are available to you:

  • Click the Buy Support button above to purchase Priority Support from Trimble. Priority Support covers all Trimble Mapping & GIS products, and the ArcPad software.
  • If you already have Priority Support, contact your Priority Support provider. Refer to your Support Certificate for contact details.
  • Contact ESRI to discuss the support options for the ArcPad software only. For more information, go to support.esri.com.