Technical Support
Keeping You Productive with a Full Range of Technical Support Options

Technical Support

A Full Range of Support Options to Keep you Productive

We understand the importance of minimizing downtime in your daily operations. From free, self-paced online help from your local Trimble Distribution Partner to “need-it-now” Priority Support and additional support products which are available to purchase, Trimble offers a complete range of support options to keep you working.

  • Overview

  • By Industry


Online Resources

Trimble offers free, comprehensive online support through various online sources. Online resources are constantly updated.


  • Go to www.trimble.com where you can find product information and FAQ’s (Frequently Asked Questions) for your various products
  •  Support A-Z offers you an overview of all Trimble products and software and firmware versions. Downloads and documentation are available here

Trimble Knowledge Network Solution Center 

The Solution Center is an online, searchable web tool to provide you quick access to product information, technical tips, workflow descriptions, videos, and more for a first self-help.

Solution Center

 

End Customer Support
If you can’t find the information you need on the Trimble website, or you require more help, please contact a local Trimble Distribution Partner. The Partners in Trimble’s worldwide network are responsible for the support of Trimble products both at time of purchase, and at any time subsequently. Click the “Contact a Distribution Partner” button below to find a local Trimble Distribution Partner.

Preferred Support
If time is crucial and your field and office workers need their technical questions answered quickly, you may wish to purchase a preferred support contract. This option gives you direct access to highly experienced Trimble support engineers. Please contact your local Partner to obtain more information on the different offerings of the Preferred Support contracts.

Contact a Distribution Partner





Trimble Industries and Applications

Trimble Technical Support is the deploying group that develops and manages the Technical Support program activity for the following Industries and Applications; covered through the different support teams within Trimble. Technical Support for other industries can be found on their respective pages on the Industry tab.


Geospatial

Land Administration Geospatial/Land Administration Oil, Gas & Chemical
Oil, Gas & Chemical
 
Mapping & GIS Mapping & GIS Mobile Computing Systems Mobile Computing Solutions
Surveying & Engineering  Survey & Engineering 3D Laser Scanning 3D Laser Imaging
Cadastral & Boundary Surveying  Cadastral & Boundary Surveying Unmanned Aircraft Systems  Unmanned Aircraft Systems
Local Government  Local Government Military Defense Military Defense
       

Infrastructure

Earth Systems
 Earth-Systemsweb
DGNSS Navigation
 DGNSS Navigation
Monitoring Monitoring GNSS Real Time Networks GNSS Real Time Networks
       

Construction

Military Defense  Military Defense Civil and Site Construction and Engineering  Civil and Site Construction and Engineering
       

Agriculture

 Precision  Agriculture  Precision Agriculture