Accessing the Repair Services telephone system
If you are an Authorized Trimble Service Provider and wish to speak to a Service Technician to get support on your repairs, you must have received training by Trimble on the product(s) you are calling about. Only Trimble trained technicians can receive technical support on product repairs.
When calling, you will be given a series of options to choose. This is done to more accurately get you to the appropriate technical skill set relative to the product you are needing assistance with.
Preferred Service Provider (PSP) members will be asked to enter their PSP ID to access our premium service support line. This option is reserved for our PSP members only.
You can also access www.trimble.com/serviceproviderlocator
to find the nearest Service Provider to meet your repair needs.
How do I find my Preferred Service Provider (PSP) ID ?
As a PSP subscriber you will have received an email and a membership kit from Trimble that includes your PSP ID (card). If you have lost/misplaced your PSP ID, email email@example.com to request your ID. Be sure to include a good contact phone number that we can reach you at. A Repair Services representative will call you to confirm/authenticate the request and provide you with your ID. New ID cards can also be mailed at your request.
How do I find out more information or subscribe to the Preferred Service Provider program ?
If you would like to speak with someone to learn more about the benefits of the PSP program or learn how to become a member, please email firstname.lastname@example.org and enter "How to become a PSP member" in the subject line of your email. A Repair Services representative will contact you to review the program details and help you with your membership subscription.
Regional Service Center contact numbers:
|Americas Regional Service Center
|Asia Pacific Regional Service Center
|EMEA Regional Service Center
|China Regional Service Center
|Moscow Regional Service Center