Trimble MCS Product Warranties

Trimble Home  >  Outdoor Rugged Computers  >  MCS Product Warranties

Trimble MCS Standard Manufacturer Warranty

All Trimble MCS rugged computing products, including the Nomad®, Recon®, Ranger™ 3, Yuma® and Yuma®2 rugged mobile computers, come with a one-year standard manufacturer warranty, and the Juno® T41™ line of handhelds come with a two-year warranty. The manufacturer warranty covers defects in materials or workmanship from or by the manufacturer.

Additionally, all MCS computer accessory products feature a one-year standard manufacturer warranty for materials and workmanship.

But our confidence goes far beyond defects.

Eligible Products

The following Trimble MCS rugged computing products are eligible for an Extended Warranty:

  • Trimble Recon handheld computer
  • Trimble Juno T41 handheld computer
  • Trimble Nomad handheld computer
  • Trimble Ranger 3 handheld computer
  • Trimble Yuma tablet computer

Accessory items are not included, but are covered for one year in the standard manufacturer warranty.

Extended Warranty Program Benefits

Trimble's Extended Warranty Coverage will increase your comfort level by extending the standard Trimble factory warranty coverage on your rugged computers up to 5 years from the original purchase date.

When an Extended Warranty is purchased, the standard one-year manufacturer warranty is:

  • automatically upgraded to include accident coverage and
  • extended per the length of the Extended Warranty purchased.

You get up to 5 years of:

  • Protection against hardware defects
  • Protection against accidental damage
  • Transferable ownership
  • No deductible for warranty claims

Extended Warranty Program Requirements

  • The Extended Warranty must be purchased either at the time of purchase of your new handheld computer or within first year of ownership, before the standard warranty expires.
  • Extended Warranties are non-renewable. This means a customer must purchase a 4-year Extended Warranty to receive 5 years of coverage. Purchasing a 2-year Extended Warranty with the intention of purchasing another 2-year warranty at a later date is not supported.
  • A rugged computer must be returned with the serial number intact to qualify for repairs under warranty (standard or extended).
  • Trimble may repair or replace your rugged computer at our discretion.
  • The Extended Warranty does not cover PowerBoot Modules, battery packs or caps, nor does it cover consumable accessory items such as a screen protector, stylus or stylus tether.
  • Refer to Frequently Asked Questions - MCS Extended Warranty Program for more complete details.

Juno T41 Now With A Standard 2-year Warranty

The T41 R will be sold with a standard 2-year manufacturer's warranty and all other Juno T41 configurations will subsequently fall under the same two-year coverage window.

The implementation date of the standard two-year manufacture's warranty for all Juno T41 product configurations is February 17th, 2014. Customers who have already purchased a product with a standard one-year warranty will be grandfathered into a standard two-year warranty from date of purchase. The warranty extension applies to handheld units only; accessories still fall under one-year manufacturer's warranty.

Extended Warranties for Trimble Juno T41 rugged computers are still available in a 24-month duration. Combined with the new standard two-year manufacturer warranty, the Extended Warranty will provide protection for a total of 48 months. Customers who have purchased a 24-month warranty extension with total duration to 36 months will now receive warranty coverage for 48 months.