Remote Assistant

Features

  • View the FmX and TMX-2050 displays remotely
  • Reduce operator downtime
  • Solve problems quickly
  • Lessen on-site travel
  • Highly secure and fast
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Product Resources

Remote Assistant is a highly beneficial support service that provides instant help in the field. Diagnose a problem from the office by viewing any screen on the Trimble FmX® integrated display and TMX-2050™ display without stepping foot in the cab. Designed for any size of farm, Remote Assistant saves you time and improves overall efficiency.

 

Global
  • Provides a worldwide solution with reliable and efficient performance over Wi-Fi, EDGE, GPRS, GSM and CDMA connections.

 

Secure
  • Maintains a safe and secure end-to-end encryption so that your data is protected with the highest grade level of security.

 

Access Multiple Displays or Technicians
  • Support multiple FmX and TMX-2050 displays at the same time, allowing you to assist multiple operators from one location.
  • Access a single FmX or TMX-2050 display with multiple technicians, handy if more than one technician is needed to help verify settings.

 

Training and Support
  • Verify settings and easily diagnose problems by seeing the same screen as the operator.
  • Avoid unnecessary trips to the field or better prepare a technician on the extent of the issue if a visit is necessary.
  • Improves training opportunities with new and existing operators.